Privacy Policy

Last Updated: December 24, 2025

1. Introduction

Welcome to Thynk Medical Logistics, a DBA of Thynk Digital Solutions, LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, communicate with us, or use our services.
This Privacy Policy applies to information collected through our website(s), online forms, communication channels (including SMS/text messaging), and services related to medical logistics, transportation coordination, and general business operations.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use our services.
For additional terms governing your use of our services, please review our Terms and Conditions:
https://thynkmedical.com/terms-conditions

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Full name
Email address
Phone number
Company or organization name (if applicable)
Service-related details submitted through forms, emails, phone calls, or direct communication

Important Notice:
No mobile opt-in data will be shared with third parties for marketing or promotional purposes under any circumstances.

2.2 Non-Personal Information

We may automatically collect non-personal information when you interact with our website, including:

Browser type and version
Device type and operating system
IP address
Referral source
Pages visited and time spent
Date and time of access

This information is used for analytics, security, and service improvement purposes only.

2.3 Health Information & HIPAA Disclaimer

Thynk Medical Logistics is not a healthcare provider and is not a Covered Entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
We do not request, require, or intentionally collect Protected Health Information (PHI). Any healthcare-related information incidentally encountered during logistics services is treated as confidential and safeguarded using commercially reasonable administrative, technical, and physical protections.
HIPAA-related obligations remain the responsibility of the applicable healthcare provider unless otherwise governed by a separately executed Business Associate Agreement (BAA).

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Communicate regarding service inquiries, scheduling, logistics coordination, and operational updates
Process transactions and manage service requests
Improve website performance and user experience
Send administrative, transactional, or marketing communications via SMS or email, only where consent has been explicitly provided

We do not use personal information to make medical, clinical, or diagnostic decisions.

4. SMS (Text Message) Communications Disclosure

By opting into SMS (text message) communications from Thynk Medical Logistics, you expressly consent to receive text messages related to:

Transactional communications (appointment reminders, service confirmations, delivery updates)
Operational notifications
Marketing and promotional messages only where explicit consent has been provided
Security alerts or verification messages

4.1 Message Frequency & Fees

Message frequency may vary
Standard message and data rates may apply depending on your mobile carrier

4.2 Opt-Out & Help Instructions

To opt out of SMS messages, reply STOP at any time
For assistance, reply HELP or contact us using the information below

No mobile opt-in data will be shared with third parties for marketing or promotional purposes under any circumstances.

5. How We Protect Your Information

We implement commercially reasonable and industry-standard security measures, including:

Secure data storage and encryption
Firewalls and system monitoring
Restricted access to authorized personnel only

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website performance
Analyze traffic and engagement

You may disable cookies through your browser settings, though some features may be limited.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their policies separately.

8. Data Retention & Your Rights

We retain personal information only as long as necessary to meet legal, contractual, and operational obligations.
You have the right to:

Request access to your personal information
Request correction of inaccurate data
Request deletion of personal information (subject to legal requirements)
Withdraw consent for marketing communications at any time

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Information

Legal Entity: Thynk Digital Solutions, LLC
DBA: Thynk Medical Logistics
📍 Address:
6808 Chickadee Ln
New Market, MD 21774
United States
📧 Email: keller@thynkdigital.solutions
📞 Phone: 301-750-9680
🌐 Website: https://thynkmedical.com
🔗 Privacy Policy: https://thynkmedical.com/privacy-policy
🔗 Terms & Conditions: https://thynkmedical.com/terms-conditions
To receive SMS support, reply HELP.
To opt out of SMS communications, reply STOP.
No mobile opt-in data will be shared with third parties for marketing or promotional purposes under any circumstances.